Support ticket software

Email ticket management with unified mailbox

Support ticket as a component of your help desk

Support ticket software

Find Out Why Live Chat Is the Next Big Thing

Posted on 03 Apr 2018 in support ticket software | 0 comments

When it comes to making sales, customer engagement is very important.  But if your website is your main sales channel, talking to customers can be very hard.  Even if you don’t have a very technical product for sale, people looking to buy your product will, more often than not, have a question. Of course, the […]

Read More

What’s the Hype with Live Chat? Why Is It So Important Today?

Posted on 03 Apr 2018 in Uncategorized | 0 comments

When you’re developing a website, you always look for different support channels to really enhance your site and make it stand out from your competition. You need to keep in mind that the more support channels you have available on your site, the better the conversion rates are.  The problem is that most of the […]

Read More

Why You Need to Embrace Live Chat Software

Posted on 03 Apr 2018 in support ticket software | 0 comments

What’s live chat, and how is it better than having a very responsive virtual team at customer service centers or on social media pages?  We are going to give you the lowdown today. Customer service and engagement is now the competing edge for most businesses. Live chat is one of the almost-invisible tools that will […]

Read More

Top 4 Reasons Your Website Needs to Offer Live Chat

Posted on 03 Apr 2018 in support ticket software | 0 comments

Did you know that 80% of customers require some type of support before they complete an online purchase? One way to help your customers have a great and memorable shopping experience is by offering them live chat support on your website.  Installing live chat on your website allows your customers to open a chat box […]

Read More

What Is Live Chat & Why Is It So Important Today?

Posted on 02 Apr 2018 in support ticket software | 0 comments

Live chat on your website means you can now have real-time chats with your customers, which is another step towards your business having the best customer service and sales process. Put simply, live chat is an instant messaging software that’s featured on your website.  It works in the same way as a normal desktop messaging […]

Read More

Why Live Chat Is Perfect For Everyone

Posted on 02 Apr 2018 in support ticket software | 0 comments

Customers today can be a little bit challenging to say the least.  They want to find answers and they search online to do it… until they want to speak to a real human. They expect not only the right answer, but, increasingly, a lightning fast one. Welcome live chat, one of the most useful tools […]

Read More