Support ticket software

Email ticket management with unified mailbox

Support ticket as a component of your help desk

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The Top 3 Reasons Your Customers Are Using Live Chat

Posted on 10 May 2018 in Uncategorized | 0 comments

Unless you’ve been living under a rock, you will have noticed the popularity of live chat software in recent months. Those little boxes in the right-hand corner of a site, with their promise of fast connection to an agent, are popping up on more and more websites across the globe. And it’s trend that’s expected […]

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How to Use Live Chat to Drive Traffic

Posted on 10 May 2018 in Uncategorized | 0 comments

Great move- You have installed live chat software. But are you getting the most from it? If you’re not driving traffic to live chat, you won’t get ROI from your investment. So, to help you encourage as many customers as possible to use live chat, you need to follow this simple steps. Add a live […]

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What’s the Hype with Live Chat? Why Is It So Important Today?

Posted on 03 Apr 2018 in Uncategorized | 0 comments

When you’re developing a website, you always look for different support channels to really enhance your site and make it stand out from your competition. You need to keep in mind that the more support channels you have available on your site, the better the conversion rates are.  The problem is that most of the […]

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