Support ticket software

Email ticket management with unified mailbox

Support ticket as a component of your help desk

support ticket software

How Realtors Can Benefit from Live Chat

Posted on 03 Apr 2018 in support ticket software | 0 comments

It’s all about location – being at the right place at the right time.  So are your agents available when your customers land on your website? Can they readily answer their questions and concerns? How about handling inquiries about financial options? Be Prepared to Win Prospects Nowadays, people turn to the internet for just about […]

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How Restaurants Can Benefit from Live Chat

Posted on 03 Apr 2018 in support ticket software | 0 comments

With so many dining options for customers, those involved in the restaurant business really need to do a lot to stand out.  There is no doubt that quality food, ambiance and overall service provided are the main ingredients for success in the business. But with the popularity of the internet, more and more people these […]

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How Live Chat Can Help Your Hotel Business

Posted on 03 Apr 2018 in support ticket software | 0 comments

Vacations are supposed to be enjoyable and fun, but they can be a stressful nightmare. Besides trying to find affordable flights and figuring out how to get around a new city, travelers can spend a lot of their time comparing different hotels for their stay. And with all the hotel horror stories flooding the internet, […]

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Why Live Chat Provides Customers with a Better Experience

Posted on 03 Apr 2018 in support ticket software | 0 comments

According to many surveys, customers enjoy live chat more than any other customer service channel.  In fact, live chat has the highest customer satisfaction levels, 73% compared to 61% for email and 44% for phone. It makes perfect sense. Think about it! There are often times when you have to wait 5 to 10 minutes […]

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Find Out Why Live Chat Is the Next Big Thing

Posted on 03 Apr 2018 in support ticket software | 0 comments

When it comes to making sales, customer engagement is very important.  But if your website is your main sales channel, talking to customers can be very hard.  Even if you don’t have a very technical product for sale, people looking to buy your product will, more often than not, have a question. Of course, the […]

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